Error Codes

If the printer displays an error message, the following information should help to diagnose the problem.

The led screen on the printer will flash a letter E and will then be followed by two numbers:

  • E02 - The printer is out of paper or will not feed.
  • E03 - The printer lid is open, or there is a paper jam.
  • E04 - The printer cartridge is not installed properly.
  • E05 - The printer cartridge cannot be recognised.
  • E08 - The ink absorber is nearly full.
  • E13 - The printer cartridges may be empty.
  • E14 - The printer cartridge cannot be recognised.
  • E15 - The printer cartridge cannot be recognised.
  • E16 - The ink has run out.
  • E31 - The wireless setup has failed.
  • E32 - Cannot find wireless router.
  • E34 - Wireless connect has failed.
  • E36 - Wireless connect has failed.
  • E37 - The wireless setup has failed.
  • E38 - Cannot connect to a wireless router.
  • E45 - Cannot connect to the network.
  • E46 - Cannot connect to the internet.
  • E47 - Cannot connect to the server.
  • E48 - Cannot connect to the server.
  • E52 - Failed to register the printer to Google Cloud Print.
  • E59 - Paper size settings do not match.

Error E03

This error is normally the result of a paper jam. Small pieces of paper can get caught inside the printer mechanism if you had to rip the paper out of the machine. Have a really good look inside to see what is still stuck. It may not be paper that is causing the jam. It is quite easy to put an object on top of the printer only for it to fall in to the printer accidentally.

Error E05

This error is shown when there is a fault with one of the cartridges. Remove both cartridges and then insert them again.

Having some old cartridges around can be handy in this case. Change each cartridge in sequence until the error clears, this should help you identify which cartridge is causing the problem.

Error E08

Be careful when moving and disposing of the printer though. The ink absorber is full and so there is a small chance of the printer leaking when it is moved! To be on the safe side, put it in a large bag first.

This error is shown when the waste ink absorber is full in the printer. Every time the printer runs a head cleaning routine, it flushes some ink through the print heads to keep them clean and clear. That ink runs in to the waste ink absorber. It is normally a large sponge or tank.

The absorber can be can be cleaned, emptied and reset but it is an extremely difficult and messy process. This means that the printer is at the end of it’s life.

Wifi WPS Setup

Youtube Video: Canon TS3140 Wifi WPS Setup

Copying

Youtube Video: Canon TS3140 Copying

  1. Ensure the printer is switched on.
  2. Open the printer lid.
  3. Put the item to be scanned face down on the glass plate.
  4. Put the item flush in the corner with arrow.
  5. Close the printer lid.
  6. Press the "Colour" button for a colour copy.
  7. Press the "Black" button for a mono copy.

Reset ink levels on the cartridge

Youtube video: Override the empty cartridge message

The printer is unable to see exactly how much ink is left inside the cartridge. The copper contacts on the outside of the cartridge contain the ink level information. It is not possible to reset the ink levels to full. If you refill your cartridge, the printer will always show an empty cartridge message.

You can override the empty cartridge message by holding down the "stop / reset" button on the printer for around five seconds. The printer should continue printing, and use any of the remaining ink in the cartridge.

Change the ink cartridges

Youtube Video: Canon TS3140 Change Ink Cartridges

  1. Switch the printer on.
  2. Open the printer lid, and the cartridges will move to the middle.
  3. Gently push down on the empty cartridge to release it from the printer.
  4. Slide the empty cartridge out.
  5. Remove any packaging from the new cartridge.
  6. Slide the new cartridge in.
  7. Gently push up on the cartridge until it clicks in to place.
  8. Close the printer lid.

Nozzle Check

  1. Make sure that the power is switched on.
  2. Load a sheet of A4 plain paper in the tray.
  3. The Paper status and the current paper size will flash on the LCD. Press the Paper Select button to select "A4", and press the "OK" button.
  4. Pull out the paper output tray and the output tray extension.
  5. Press the "Setup" button until "1" appears on the LCD.
  6. Press the "Colour" button.
  7. The nozzle check pattern will be printed.

Print Head Clean

A head clean will take some ink from the cartridge and force it through the print head to try and clear any blockages. This means ink will be used every time a head clean is run.
  1. Make sure that the power is turned on.
  2. Press the "Setup" button until "2" appears on the LCD.
  3. Press the "Colour" button.
  4. The printer Will start cleaning the print head.
  5. The cleaning will be complete when the power light stops flashing.
  6. Run a nozzle check to see if the quality has improved.

Deep Print Head Clean

A deep head clean will take a lot of ink from the cartridge and force it through the print head to try and clear any blockages. This means a lot of ink will be used every time a deep print head clean is run.
  1. Make sure that the power is turned on.
  2. Press the "Setup" button until "3" appears on the LCD.
  3. Press the "Colour" button.
  4. The printer Will start cleaning the print head, this takes around 2 minutes.
  5. The cleaning will be complete when the power light stops flashing.
  6. Run a nozzle check to see if the quality has improved.

Print Head Alignment

  1. Make sure that the power is turned on.
  2. Load a sheet of A4 plain paper in the rear tray.
  3. The Paper status and the current paper size will flash on the LCD.
  4. Press the Paper Select button to select "A4" and press the OK button.
  5. Press the Setup button until "4" appears on the LCD.
  6. Press the "Colour" button.
  7. The print head alignment sheet will be printed.
  8. Lift the scanner lid and lay the print head alignment sheet with the printed side face down on the scanner glass.
  9. Close the scanner lid.
  10. Press the "Colour" button
  11. The printer will start scanning the print head alignment sheet, and the print head position will be adjusted automatically.
  12. The alignment will be complete when the power light stops flashing.

Cancel printing

To cancel printing, simply press the red "stop / cancel" button on the printer.

MacOS Install

Youtube Video: Canon TS3140 MacOS Install

  1. Ensure the printer is switched on and connected to the Wi-Fi
  2. Open the launchpad, then "system preferences"
  3. Open "printers and scanners"
  4. Click the "+" button, and select the Canon TS3140.
  5. The printer will be installed.
  6. Make it the default printer is you wish.

MacOS Scanning

Youtube Video: Canon TS3140 Scan to MacOS

Windows 10 Install

Youtube Video: Canon TS3140 Windows 10 Install

  1. Ensure the printer is on and connected to the Wi-Fi
  2. Open up "Settings" on Windows 10
  3. Open "Devices"
  4. Open "Printers & Scanners"
  5. Click "Add a printer or scanner"
  6. It will search for printers connected to your network
  7. Click on the printer and then "Add device".
  8. The printer will then be installed.

Windows 10 Scanning

Youtube Video: Canon TS3140 Scan to Windows 10

  1. Ensure the printer is on and connected to the Wi-Fi.
  2. Open the printer lid
  3. Put the item to be scanned on the glass plate.
  4. Put the item flush in the corner with arrow
  5. Close the printer lid
  6. In Windows, click the start button and type "scan"
  7. Choose the option "Windows Fax and Scan"
  8. Click on "New Scan"
  9. The scan box will open, ensure the TS3140 is selected
  10. Change any settings you require, then press "Scan"
  11. The scanned file will appear.
  12. The scanned file will be saved in "Documents - Scanned Documents"

Android Wireless Android Phone Setup

Youtube Video: Canon TS3140 Wireless Android Phone Setup