Canon IP2870 - Error Codes

  • Two flashes - Machine is out of paper or paper does not feed.
  • Three flashes - Paper jam.
  • Four flashes - The cartridge is not installed properly.
  • Five flashes - The cartridge is not installed properly.
  • Seven flashes - The cartridge is not installed in the correct position.
  • Eight flashes - Ink absorber is almost full.
  • Thirteen flashes - The remaining ink level cannot be detected.
  • Fourteen flashes - The cartridge cannot be recognised.
  • Fifteen flashes - The cartridge cannot be recognised.
  • Sixteen flashes - The ink has run out.

Canon IP2870 - Reset Ink Levels on the Cartridges

The Canon IP2870 cannot physically see inside the cartridges to find out how much ink is left. The copper contacts on the outside of the cartridge contain the ink level information. It is not possible to reset the ink levels to full. If you refill your cartridge, the printer will always show an empty cartridge message.

You can override the empty cartridge message by holding down the “stop / reset” button on the printer for around five seconds. The printer should continue printing, and use any of the remaining ink in the cartridge.

If the printer thinks that both cartridges are empty, you will receive a second error message, and you will need to hold the button for another five seconds.

If the circuitry on the cartridges is actually damaged this process will not work.

Youtube Video: Override the empty cartridge message.

Canon IP2870 - Change Ink Cartridge

Youtube Video: Change Ink Cartridge

Canon IP2870 - Driver

Canon now have a single link to find printer drivers for new printers. From here you can install the printer on windows, macs, ipads, iphones and android phones. canon.com/ijsetup